Privacy Policy

Your privacy is important to us

Last Updated: 1st January, 2025

Privacy and autonomy are core tenets at Anomaly LLC-FZ; we prioritise them and are wholly committed to improving them through our products, including Skygate. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application ("the App") and services.

Personal Information: When you sign up for our services, we collect personal information such as your email address and website URL. We may also collect additional information you provide when using our services, such as your logo and uploaded documents.
Payment Information: We do not collect, handle or store payment data. Stripe, a payment processing platform, manages the secure handling of payment information, and our system only receives the necessary data to confirm successful transactions. Only customers who opt for Bank payments provide us with their name, address and other pertinent information.
Usage Data: We do not collect IP addresses as part of our standard data collection practices. Our decision not to collect IP addresses is based on our commitment to privacy and the nature of our services, which do not typically involve risks like account sharing or location-based concerns. We may, however, use IP address filtering to exclude or control access to our products and services as a matter of compliance and/or policy. We focus on collecting only the necessary data to provide and improve our services.

To provide, operate, and maintain our services.
To process your transactions and manage your account.
To communicate with you, including sending product and operational updates.
To improve our services and develop new features.
To comply with legal obligations and protect our rights.

By providing your email address, you agree to receive important product and operational updates. We ensure:

No Third-Party Sharing: We will not sell, rent, or disclose your contact information to third parties, except as required by law or with your explicit consent.
Opt-Out: You may opt-out of receiving our communications at any time by following the unsubscribe link in our emails or by contacting our support team.

We employ industry-standard security measures to protect your data, including encryption and secure storage. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

We may use third-party service providers to assist with data processing and other functions. These providers are contractually bound to protect your information and only use it for the purposes specified in their Terms of Service.

You have the right to access, update, or delete your personal information. You may exercise these rights by contacting our support team at any time. Anomaly LLC-FZ believes privacy is a fundamental human right and will facilitate your request immediately or as soon as possible.

We may update this Privacy Policy from time to time. Any changes will be communicated through the App or via email. Continued use of our services after the changes constitutes acceptance of the updated policy.

Please contact us if you have any questions or concerns about this Privacy Policy.

support@skygate.network

Your data is important to us. We're committed to maintaining your privacy and security.

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